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Our fantastic conveyancing teams have been recognised for their outstanding service once again, resulting in us being shortlisted in the ‘Conveyancing Firm of the Year – Wales’ category in the Modern Law Conveyancing Awards 2016.

What Are The Modern Law Conveyancing Awards?

The Modern Law Conveyancing Awards recognise innovative legal service providers who are dedicated to providing unique and creative solutions for both their businesses and clients. It celebrates the individuals and teams who have achieved great success over the last 12 months, and awards those who always go the extra mile to champion client care. 

Why Was Howells Selected?

We understand there was a large number of entrants for each of the categories this year, all of whom were judged by prominent individuals representing the conveyancing industry. This esteemed panel includes well-respected faces, such as: Eddie Goldsmith, Chairman of the Conveyancing Association and partner at Goldsmith Williams, Sheila Kumar, Chief Executive at the Council for Licensed Conveyancers, and Alasdair Lewis, Director of Legal Services at The Land Registry. 

The judging criteria was comprehensive and included the entire customer service process, from start to completion. It also looked at:

Our approach to dealing with any service issues or complaints which arise

Client and introducer retention 

New business policy

Commitment to staff loyalty and retention

Contribution to the local economy

Approach to IT security and cyber-crime prevention

Overall approach to risk

Our overall ambitions

Tristan Lewis, our Business Development Manager has said, 

“We are delighted to have been shortlisted and named as finalist alongside other industry leading firms. It’s been an incredibly busy year for the conveyancing teams in all of our offices. Legislative changes, a booming housing market and record levels of new business have all impacted on the company and their response has been fantastic.”

When Are the Winners Announced?

At a glamorous champagne reception and awards ceremony on Thursday 14th July 2016 at the Rum Warehouse in Liverpool. 

 

Whilst waiting for the results to be revealed, if you would like to learn more about the awards and certifications Howells have gained over the years - or the latest company news – you may like to read our Howells News blog section

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com