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As a small business owner, you work hard to provide great products or services to your customers. But despite your best efforts, you sometimes encounter customers who refuse to pay their invoices.

This can seriously impact your cash flow and profitability, but there are legal steps you can take to enforce payment without requiring costly litigation in court. In this article, we’ll explore how to collect overdue payments from clients and delve into key strategies so you can proactively collect what you’re owed.



How Litigation Can Protect Your Business Interests

Complex commercial disputes can put your business at risk. An experienced litigation team can be critical in enforcing and protecting your rights. As Head of Litigation at Howells Solicitors, I've seen how proper legal representation makes all the difference in achieving positive outcomes for clients involved in commercial conflicts.

In this guide, I'll explain key aspects of commercial litigation and how our expert litigators can support your business.


With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes