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As of the 1st of October, a new piece of legislation, Natasha’s Law, has been put in place for all food retailers in the UK.

This legislation is to ensure that all food retailers producing food on their premises and selling pre-packaged food, are to clearly display all ingredients and allergen information on every product.

This may come as a surprise, but before October the 1st, the need to show allergen and ingredient information on these products was not a necessity.

As a result, those unfortunate enough to live with food related allergies would be left in the dark as to what was safe to eat.

Whereas now, its obligatory to emphasise all ingredients and the 14 major allergen types on all food products. So, what brought about this legislation and what does it mean for legal cases involving food?More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes