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Expert Personal Injury Solicitors


Here at Howells we are an approachable firm and are dedicated to listening to every individual case. Have you suffered a personal injury or accident in the last three years that was not your fault? If the answer is yes then we can help you claim the compensation you deserve.

  • You’ll be assigned one Expert Solicitor for the entirety of your case
  • We offer the Personal Service of a small firm and have the Expertise of a large firm
  • In appropriate cases, we operate on a “No Win No Fee” basis
  • We offer Home and Hospital Visits
  • Call ‘02920 40 40 20’ to speak with an Experienced Solicitor
  • If you need to make an urgent enquiry outside of office hours (Monday – Friday, 8:30am – 5:00pm) please leave a voicemail or text on 07425620587, and we will contact you to discuss your claim as soon as possible.

Specialist Personal Injury Advice without the Risk

Every year in the UK over 3 million people suffer personal injuries from accidents whilst at home, at work, or in their car. Often these accidents are someone else’s fault and if you are the victim then you may have the right to claim compensation. The Howells personal injury solicitors can advise you on this area of law and help you receive financial compensation for the pain and loss suffered.

We can help you claim for a wide range of accidents, our experienced and specialist personal injury solicitors are experts in;

Contact Details

Phone: 02920 40 40 20 Email: pi@howellslegal.com
If you need to make an urgent enquiry outside of office hours (Monday – Friday, 8:30am – 5:00pm) please leave a voicemail or text on 07425620587, and we will contact you to discuss your claim as soon as possible.

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Listed above are the major types of personal injury cases, if you have suffered an accident and you believe you may have a claim, contact us today and we will assess your claim on a ‘no win no fee’ basis.

Compensation Explained

The Association of Personal Injury Lawyers (APIL) have recently published this brochure to explain the rules surrounding compensation claims.
Don't get mugged by an insurer
Don't get mugged by an insurer. Use a solicitor
Accident victims who turn down an insurer’s initial offer and take legal advice get on average 2-3 times more compensation. Please see The Law Society’s Personal Injury Campaign 2013. This campaign focuses on promoting the value and benefits of using a local solicitor to deal with your personal injury matter, as opposed to proceeding with the first representative who contacts you following an accident, notably an’ insurer’.
  • By choosing a local solicitor, you can be safe in the knowledge that you can always pop into the office to speak to your solicitor as opposed to solely dealing over the telephone and email, which would more than likely be the case should you choose to proceed through a claims management company or representative suggested by your insurer.
  • Solicitors are experts in the law surrounding personal injury, whereas by using an insurer suggested company, you run the risk of not getting the quality, experienced advice you can guarantee by instructing a solicitor to deal with your case.
  • By proceeding through an insurer or claims management company, your case would more than likely be assigned to a case handler who may not be legally trained or qualified. These claims handlers also run 100s of files on their own and so cannot always provide the client care you deserve.
  • A personal Injury solicitor will always act impartially, with the client’s best interest at heart throughout the whole claim process.

Meet the Key Individuals

Sue Edwards

Sue Edwards
Description:

Sue Heads up our Medical Negligence and Personal Injury Departments and is exceptional Solicitor with a wealth of experience.

Recommended Lawyer in the Legal 500, 2017 – “Susan has particular experience with cases of employers liability and road traffic accidents involving serious injuries such as brain injuries and spinal injuries. She also has expertise in both industrial disease cases and cases of clinical negligence which involve serious injuries.”
  • Personal Injury
  • Head Injury
  • Spinal Injury
  • Employers Liability
  • Road Traffic Accidents
  • Clinical Negligence

Sue is also a “Recommended Lawyer in the Headway Directory (Headway Directory - the brain injury association is registered with the Charity Commission for England and Wales and only recommends experienced Serious Injury Personal Injury Specialists in their Directory)”
James Horsey
James is a solicitor in the Personal Injury and Medical Negligence Department.

James Horsey
Description:

James' work includes the full spectrum of personal injury litigation including;
  • High value personal injury cases
  • Clinical negligence claims
  • Catastrophic injury claims
  • Employers liability and work place accidents
  • Industrial disease claims
  • Public liability including slip, trip claims and animal bite claims
  • Road traffic accidents
  • Claims for children
  • Criminal injuries compensation authority claims

James prides himself in excellent client care and is dedicated to securing the best outcomes for his clients in terms of both rehabilitation and redress.
Amy Downey
Legal Assistant in Personal Injury and Medical Negligence

Amy Downey
Description:

Amy works alongside the head of department and deals with the serious injury, higher value and medical negligence claims.
She is sharp, intelligent and organised.
Amy liaises with clients, experts and barristers and is responsible for obtaining and organising medical records and sending them on to experts.
She is also responsible for keeping our register of prestigious experts up to date, organising medical appointments and arranging rehabilitation where needed.
She has excellent organisational skills, a professional manner and good rapport with clients.

She has recently graduated from Coventry University with a degree in Law and is currently studying the CILEx Level 6 course at the Cardiff and Vale College part-time alongside working for Howells. On completion of this course and with the appropriate length of experience, Amy be qualified as a Chartered Legal Executive.
Robert Jones
Legal Assistant in Personal Injury and Medical Negligence

Robert Jones
Description:

Rob is a Legal Assistant who specialises in Clinical Negligence claims within our Cardiff office. He is experienced in dealing with all manner of Clinical Negligence claims, specialising in issues such as;
  • Burns injuries and plastic surgery;
  • Anaesthetic awareness;
  • Obstetrics, gynaecology, failed sterlisation and wrongful birth;
  • Oncology / Cancer;
  • Paediatrics;
  • Nursing home care;
  • GP practice;
  • Amputations;
  • Urology / Andrology;
  • Incorrect / delayed / wrongful treatment;
  • General surgery;
  • ‘Never events’;
  • Radiology / missed fractures; and
  • Dental claims
Rob has a proven track-record of delivering the best outcomes for his client’s having worked for a large multinational firm for a number of years before forming part of the specialist team at Howell’s. He also has experience of dealing with other claims that arise within the field of Personal Injury.
Glendora Hendrickson
Personal Assistant

Glendora Hendrickson
Description:

Glendora is an essential part of the team in organising the staff of the department, dealing with queries, ensuring that clients are taken care of and looked after.

She is also responsible for liaising with barristers, experts and other legal professionals and has excellent organisational skills and a friendly manner. Glendora has an excellent knowledge of each client in the department matter and is invaluable in holding the team together.


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With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com
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