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Buying or selling a property can be a stressful process, which unfortunately, can be made worse if you need to change solicitors during the transaction. 

You may wish to change solicitors for a number of reasons; perhaps the solicitor is no longer able to act on your behalf - in some cases the solicitor instructed may not be on the lenders panel (it is important to check this before instructing a solicitor). In other cases, the solicitors practice may have closed down or perhaps you have lost confidence in your solicitor.  

But, how easy is it for you to change solicitors once the legal process has begun? More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com