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You may be aware that since April 1st 2013, the Law surrounding Personal Injury has changed. Not only has it changed the way that firms can get clients, it also has implications for you as the client.

The Jackson Reforms mean firms can no longer pay referral fees for client details and so the way clients come to the firm has changed. Thankfully, we at Howells have never heavily relied on referral fees or claims management companies to get clients through the door. We pride ourselves on being a friendly, efficient firm and find that clients choose Howells following recommendations from previous clients as well as word of mouth. Clients also benefit from us being a local practise and the knowledge that we are always available to help at any stage during the case. In order to help clients through what can be a difficult time financially, we are offering a £500.00 advance on your damages once liability has been admitted. This means that when liability has been admitted by the other side, we will send you a cheque for £500.00 which will then be deducted from your final settlement figure on conclusion of your claim. More...

Following a road traffic accident, it can be difficult to know exactly what to do and how to proceed with making a claim. Here our personal injury solicitors answer a number of FAQs to help you understand your next steps. More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com