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A new law for landlords and letting agents is being introduced today in an attempt to raise standards in the private rented sector in Wales.

The Housing (Wales) Act 2014 Part 1 requires all landlords and letting agents to become registered and licenced over the next 12 months.

This new legislation replaces the existing voluntary Landlord Accreditation Wales scheme.

What are the aims of this new legislation?

‘Educating Welsh landlords and agents to improve private renting for all.’ More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com