Call Us Contact Us
Call us on: Free phone 02920 404020

 

Howells Takes Home a Hat Trick of Awards

Howells Solicitors has achieved a first for a UK law firm and won three categories at the conveyancing industries prestigious annual Law Firm Services Awards including the premier ‘Overall Conveyancing Firm of the Year’.

Winners of Three Prestigious Awards

Attending the ceremony on Thursday evening at the Stadium MK in Milton Keynes, Mark Hobbs, managing partner of the law firm with six offices across South Wales and members of his team were invited onto the stage three times to receive awards for:

Best Conveyancer for Wales and the West Midlands

Judges Comments - “Howells Solicitors scored highly in every area, but were particularly impressive in the mystery shop where they scored the highest of any entrant. 

They also really impressed the judges with a real passion and understanding of their business and how they want to grow and improve. It was no surprise that this firm who articulated an understanding of the clients emotional connection to the transaction, scored so highly in the mystery shop and other areas.”

Best Direct Conveyancing Firm of the Year

Judges Comments - “The firm combined a thorough understanding of customer’s requirements with a sophisticated use of technology backed by significant investment in the team.

By constantly striving to improve their systems, training, staff knowledge and procedures, they have endeavoured to reduce the stress levels encountered during the conveyancing procedure.”

Best Overall Conveyancing Firm of the Year 

Judges Comments - “Howells Solicitors of Wales were undoubtedly, deserved winners of the Overall Conveyancer of the Year for 2015. They had won the regional category (Wales & W Midlands) and the Direct Conveyancer Category, by really impressing the judges during telephone interviews, having the highest mystery shop score of any firm in the country and a flawless compliance score. The judges were unanimous in choosing Howells for a very impressive application”

Howells faced stiff competition from law firms based throughout the UK all of whom were assessed by an independent panel of industry experts including the Chief Executive of the Council of Licensed Conveyancers.

The judging process involved detailed interviews with all entrants, submission of qualifying documentation and client satisfaction reports from house purchasers and sellers who had used the law firms.

Proud of the Work We Do

“This is the highlight of my professional career,” said Mark Hobbs, managing partner of Howells Solicitors. “To be named as the ‘Best Overall Conveyancing Firm of the Year’ for the whole of the UK in the conveyancing industries flagship awards is a fantastic achievement on its own, and to also win an additional two categories including the Best Direct Conveyancing Firm is quite unbelievable!”

“I am delighted and extremely proud of all our teams in the six offices. These awards are testament to our dedicated, consummate professionals who deliver an exemplary service for our clients.”

Over the last 18 months Howells Solicitors has made significant investments in the business by promoting three partners to the position of directors and opening a dedicated conveyancing hub in Bridgend with the assistance of a Welsh Government’s Economic Growth Fund  enabling the law firm to expand and target  the wider UK market by offering a high quality, competitively priced service to customers and partner organisations in England.

Howells Solicitors for Conveyancing

If you want to use a multi-award winning converyancing firm then get in touch with us today. Give us a call on 08001782773 or fill out the online enquiry form and find out for yourself why we've been named as the Best Overall Conveyancing Firm of the Year.

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com