Howells Solicitors are delighted to have been shortlisted again for both the Direct and Regional Conveyancing Firm of the Year hosted by the Law Firm Services Awards 2015.
Howells won the Regional Conveyancing Firm of the Year for the Wales and West Midlands category in 2014 and was shortlisted for the UK’s Direct Conveyancer Firm of 2014 category. Click here for the story.
Howells on Being Shortlisted
Managing Partner, Mark Hobbs, commented, “We are over the moon to be shortlisted once again. These awards are judged by well-respected leaders within the industry so it is an honour to be recognised.
We enjoy what we do, are passionate and have a constant drive to want to do it better and this award would illustrate that we are heading in the right direction. It will also be a big pat on the back to all our staff who work very hard and great for them to have the recognition and benefit of the award.”
How the Process Works
As part of the judging process, the firm were mystery shopped to obtain an initial conveyancing quote. Howells scored 53 out of a possible 57 points scoring maximum points in most of the categories including “How did you rate the friendliness of the call”, “Did they explain the quote” and “Please rate the quality of the written material”.
The mystery call comments were:
“Very good call. I was given lots of information and I was told the company had a no sale/ no fee policy. Had an upbeat manner about Howells and even suggested opening a file for me. I would have felt very comfortable using this company.”
Howells were then called by two of the judges to discuss their submission. The results will be announced at the annual LFS Conference and Awards Ceremony 2015 which takes place on Thursday 17th September.
