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Mark Hobbs managing partner at Howells Solicitors

A 61% increase in the number of completed conveyancing deals in May compared to the same month last year can be attributed to the continued improvement of market conditions in the housing sector and our investment in new software.

“Low interest rates and improved bank lending are two of the key economic factors responsible for this increase” said Mark Hobbs, managing partner at Howells Solicitors. “There has been a rise in the number of first time buyers who have been saving for their mortgage deposits and are now taking advantage of the low interest rates and Funding for Lending Scheme. Clients are also perhaps a little apprehensive that interest rates might change and that house prices could begin to rise again so they want to take advantage of the current conditions.”

We have also launched their own bespoke software that provides instant conveyancing quotes to clients with a full breakdown of fees with no hidden extras. The new software was commissioned by us following the success of our online divorce packages. Explaining the decision to make this investment Mr Hobbs said, “The market is changing and becoming more competitive especially since the launch of Alternative Business Structures. We wanted to improve our customer service and streamline our processes so that we can not only maintain our strong market position, we can also build on it. We are also focusing on developing relationships with clients to encourage repeat business.” 

The increase in demand for both the conveyancing and divorce legal services we provide has created five new positions with more to follow.

 

by Tristan Lewis

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (http://ec.europa.eu/consumers/odr).
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes andrea.c@howellslegal.com