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A couple who own a leasehold flat are looking to renovate the place and, make some changes to an old outhouse in the garden. However, there are three other flat owners who also own a share of the freehold who may not agree with the change. What is the best way of dealing with this? Find out below. More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes