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I am sure all companies have that certain employee who does not conform to what a company would class as appropriate work attire, but can you ask them to change their look or to wear certain items of clothing? More...

When a person requires residential accommodation, a local authority care needs assessment of their finances is required in order to determine how the accommodation will be paid for. With the costs of care home accommodation ranging from £575 to £900 per week on average, it is not surprising that the rules relating to charging cause much controversy.

The following discusses the rules in Wales for charging for care home accommodation. Although similar, there are separate rules relating to charging for care home accommodation in England. More...

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-
  1. Link to the ODR platform - please follow the following link for further information (
  2. Our contact email address in case of a complaint under the ODR regulation – Andrea Coombes